Your day-to-day: 

• Lead discovery sessions to gather and document business requirements
• Work closely & collaborate with CX, UX and digital delivery teams
• Translate complex requirements into clear, actionable user stories and acceptance criteria
• Collaborate with cross-functional teams to deliver business and solutions
• Support agile & hybrid delivery with user stories, backlog grooming, and sprint planning

Your team:

You’ll be part of the Business Transformation Office within Lotto NZ’s Transformation & Technology division—a passionate, future-focused team driving meaningful change across the organisation. Reporting to the Business Analysis Manager and working alongside Senior Business Analysts, you’ll collaborate with cross-functional teams to deliver smarter, faster, and more efficient solutions.

The team is currently working on exciting initiatives that include enhancing digital platforms and improving customer and business experiences through innovative technology. Your role is key to identifying opportunities, shaping solutions, and ensuring successful delivery—from discovery to implementation. 

A bit about you:

As an experienced Business Analyst or digital transformation superstar, you’ll be passionate about solving problems and making things better.

You’ll have:

• A knack for turning complex ideas into clear, actionable plans
• 2–4 years’ experience in business analysis or a similar role
• A strong understanding of how to gather, document, and communicate business needs
• Confidence working with different teams—from tech to operations to vendors
• Experience with agile or hybrid project environments
• A curious mindset and a drive to find smarter, faster ways of doing things
• A talent for spotting opportunities to automate and improve processes
• Great communication skills—you know how to ask the right questions and tell the right story
• Familiarity with tools like JIRA, Confluence, and SharePoint
• Domain knowledge in Lotteries highly desirable
• General knowledge in CX and UX highly desirable.
• A relevant qualification or equivalent hands-on experience

How we care for you:

To help you win at work and beyond, we’ve created some purposeful ways to look after you, your whānau and the community we share. Some of this includes: (* permanent roles only)

• *Insurances including medical, life, income protection and critical illness to make sure you’re covered whenever you need it!
• Flexibility to have the work-life balance that suits both you and the people you care about via our hybrid working model.
• *An annual wellness benefit to support your wellbeing.
• Extra paid leave for days like Lotto Day at Christmas and Volunteer Day.
• *Personalised development to help you grow, including access to tools like LinkedIn Learning.
• Recruitment referral bonus.
• Modern office in Newmarket plus barista coffee machine.
• An array of health and wellness benefits such as free flu jabs, access to EAP and onsite gym.
• *Parental leave return to work lumpsum payment.
• Opportunity to join any of our Inclusion, Diversity, Equity and Wellbeing networks.
• Enjoy fresh fruit, biscuits, coffee, breakfast, and a selection of teas on us! 

Come as you are:

We want you to feel at home when you’re with us. We accept you and celebrate you exactly as you are, no matter your background.

At Lotto NZ, we believe that when everyone’s in, everyone wins. That’s why we’re committed to and intentional about building a diverse and inclusive workforce that our customers and communities can feel a part of. Our focus is to create an environment where you thrive, and where people from all backgrounds feel seen, heard, and understood!

This is your opportunity to join a group of good people, with good vibes who support each other like whānau.